Frequently Asked Questions
PHP
back to topDo you support PHP?
Yes we fully support PHP, however there is some restrictions on its use to prevent abuse.
Do you support CURL?
We offer full support for CURL.Is PHP safe mode on?
Yes, for the security of our own users we disable PHP safe mode. Please sign up for a Premium Plan to receive hosting without safemode restrictions.Which PHP functions are disabled?
The following functions are disabled:system, exec, shell_exec, passthru, set_time_limit, error_log, ini_alter, dl, pfsockopen, openlog, syslog, readlink, symlink, link, leak, fsockopen, popen, escapeshellcmd, apache_child_terminate apache_get_modules, apache_get_version, apache_getenv, apache_note,apache_setenv,virtual
Is Ioncube supported?
Ioncube and its installers are fully supported on our server.Is GD supported?
We currently support GD 2.0.Do you support Zend?
Zend optimizers are fully supported.Is PHP memory limited?
Yes, we have set the PHP memory limit that will allow most normal scripts to work (such as phpBB) however it will not allow more resource intensive scripts to work (such as a e107).Domains
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Can I host my own domain?
Yes, you can host your own domain provided you have already registered it elsewhere. Don't forget to change its nameservers to point to our server.Can I have more than one subdomain?
Yes we offer 50 subdomains with every account. If you need more, please file a support ticket.
What are the Nameservers for hosting my domain?
Our Nameservers are NS1.SPEQO.COM and NS2.SPEQO.COMUploading
back to topWhat is the maximum file size?
The max file size for uploading any type of file is currently 8mb.Can I use FrontPage extensions?
We do offer support for FrontPage Extensions.How do I set up my FTP?
We send an email upon sign up with your FTP details. The following information applies:FTP hostname: username.speqo.com
FTP username: username
FTP password: account password
FTP port: 21
How do I CHMOD files?
You can CHMOD files either via cPanel or your FTP client.Can I use IE's FTP?
Yes.URL: ftp://username:password@username.speqo.com
Replacing username and password with the correct values
or type
ftp://username.speqo.com
NOTE: Replace username with its correct value, and you will be prompted to login
Can I unzip files?
Yes you can unzip files via cPanel's file manager.Can I use Web FTP?
Yes, a service like www.net2ftp.com will work.How do I set file permissions?
File Permissions can be easily set via cPanel's file manager.Do you recommend a FTP program?
We recommend www.smartftp.com, which is free for non commercial use.Can I upload a whole folder?
You may use FTP to upload folders to your account.Can I use .htaccess files on my account?
Our accounts do offer full support for .htaccess files.Do you offer SFTP?
We currently do not offer SFTP.How many FTP connections can I have?
You may have two (2) FTP concurrent connections.Can I set my account up in Dreamweaver?
Dreamweaver synchronization is not supported with our accounts.What methods to upload can I use?
We support FTP and Filemanager UploadsAccount
back to topWhy did I not receive an activation email?
Check your spam folder, if it is not there sign up again using another email provider .How do I delete my account?
To delete your account just file a support ticket.Why can't I login?
Make sure cookies are turned on in your browser and your system clock is activated.How many accounts can I have?
You can have only 1 account. If you are caught having multiple accounts all your accounts will be terminated.How can I change my username?
You are unable to change your username.MySQL
back to topDo you support MySQL?
Yes, we offer full MySQL support.How do I create a MySQL database?
Please login to your cpanel and then click the MySQL database button.How do I connect to a MySQL database?
To connect to MySQL you must use the following detailsdatabase name = username_dbname
database user = username_dbuser
host = localhost
port = default
database password = dbpassword
NOTE: replace the values dbname, dbuser and dbpassword with their real values, you must have created this database and assigned privileges, see the article above for more information on this.
What is the URL for PHPMYADMIN?
http://speqo.com:2082/3rdparty/phpMyAdmin/index.phpCan I import a large database?
Our service supports this upto a limit however if you search for "bigdump" at google.com, you may be able to import your large database into our free hosting service.How do I backup a database?
You can backup via phpmyadmin >> exportHow do I retrieve a lost database password?
You must delete this user and create it again, remember to update your scripts config file with the new database user connection information if it has changed.